Return Policy

Internet Sales and Phone Orders

All sales include a 14 day return policy, if for any reason you are unhappy with your purchase please contact G Guitars for a RMA number. All orders must be returned in the original packaging in new condition, any items returned with wear or missing parts, etc will be charged a 20% restocking fee.

Return shipping charges are to be paid by the customer.


Payment

We accept Visa, MasterCard, American Express, and discover via PayPal. Cash and checks are accepted in person.

Foreign shipments If taxes and tariffs are applied to your shipment, any such duties are payable by the purchaser, to the purchasers Country's appropriate government officials.

 

Shipping

All domestic orders placed on our website include FREE Shipping via US Postal Services. All Orders Ship Within 24 Hours!

We gladly ship Internationally as well and will work with buyers with reasonable shipping charges via US Postal Service.

 

Special Orders

We will special order any instrument that can be produced by our vendors. A deposit of 50% of the sales prices is required. Please contact us for details. The deposit for special orders is non-refundable.

 

Trades

We will gladly accept trades on most items. Traded merchandise must be sent to G Guitars for approval if not local to the store. We cannot accept returns on traded items.